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AI · SaaS · CRM — founded by Niraj Kumar

We build AI assistants, SaaS products, and CRM systems that teams actually use.

Nihit Cloud helps startups and growing businesses automate support, launch software products, and replace manual sales workflows — with clear scope, honest timelines, and founder-led delivery.

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Free consultation

No obligation

Roadmap in 24 hours

Nihit AI Agent

How can we reduce support and capture more leads?

Start with a trained AI assistant connected to your website, FAQs, CRM, and WhatsApp. It can answer questions, qualify buyers, and book calls 24/7.

Train on your data

Route hot leads

Hand off to sales

Track ROI

Recommended first build

AI lead assistant + CRM dashboard + booking workflow

Core focus:

AI Development
SaaS Development
CRM Development

TRUSTED BY TEAMS IN

P24 News Media
Healthcare Clinics
Real Estate Brokers
Growing SaaS Teams

Scan

Tune

Resolve

Sell

Analyze

Automate

Launch

Scale

Integrate

Optimize

BUSINESS OUTCOMES

Software that behaves like your best team member.

Every section is designed around business outcomes: faster lead response, lower manual workload, better customer experience, and systems your team can operate every day.

Automate customer conversations

AI chatbots, WhatsApp agents, and knowledge-base assistants that answer repetitive questions, capture leads, and hand off to humans when needed.

Launch products faster

MVPs, SaaS dashboards, mobile apps, and web platforms delivered in clear milestones with production-ready architecture.

Turn operations into data

Custom CRM, ERP, lead management, reporting, and workflow automation that give teams one reliable source of truth.

WORKFLOW HUB

All your support, sales, and automation workflows in one place.

The goal is not another isolated tool. We connect your website, chat, CRM, email, payments, knowledge base, and dashboards into a system your team can actually operate.

Live chat
Help desk
Knowledge base
CRM
WhatsApp
Email
Payments
Analytics
Booking
ERP
Cloud
AI agents
AI CUSTOMER JOURNEY

Inspired by modern AI support platforms, built for your business.

The reference flow is simple: help users instantly, convert interested buyers, automate repetitive questions, and give your team a clear dashboard to improve results.

MULTICHANNEL SUPPORT
Support customers wherever conversations happen.

Your customers might start on a website, continue on WhatsApp, ask a question from a landing page, or come through a support inbox. We build AI assistants and workflow systems that keep context across channels and route the right conversations to your team.

Website chat

WhatsApp automation

CRM sync

Human handoff

SALES CONVERSION
Turn hesitant visitors into qualified opportunities.

Like the best SaaS chatbot experiences, your website can guide visitors, answer objections, suggest the right service, capture budget and timeline, and book a consultation before the lead goes cold.

Lead qualification

Service recommendation

Exit-intent capture

Booking workflow

AI AUTOMATION
Give instant, accurate answers from your business knowledge.

We connect AI to your website, service pages, PDFs, FAQs, SOPs, product catalogs, policies, and CRM so responses are grounded in your own business context.

RAG knowledge base

Document intelligence

AI agents

Analytics

PRODUCT ECOSYSTEM

Discover the product layers we can build together.

Similar to a support platform suite, your business can grow from one focused AI workflow into a connected product ecosystem.

AI Assistants

Chatbots, agents, RAG systems, and copilots for support, sales, and operations.

Live Operations

CRM, lead systems, dashboards, workflows, and human handoff tools.

Knowledge Systems

Searchable documents, internal knowledge bases, FAQs, and customer self-service.

Growth Products

SaaS platforms, mobile apps, booking systems, portals, and commerce experiences.

CORE SERVICES

Three focused offers. Deep expertise.

We specialize in AI automation, SaaS products, and CRM systems — the areas where we deliver the most value for startups and growing businesses.

AI
AI Development & Automation

AI chatbots, agents, and RAG systems trained on your FAQs, docs, and CRM — integrated with your website and WhatsApp.

Learn more
SaaS
SaaS & Web Applications

Custom web apps, SaaS MVPs, dashboards, and admin panels built with Next.js and scalable cloud architecture.

Learn more
CRM
CRM & Lead Management

Sales pipelines, lead routing, follow-up automation, and reporting tailored to how your team actually sells.

Learn more
INDUSTRY SOLUTIONS

One delivery team. Eight high-value industries.

Your website should not just say "we build software." It should show exactly how you solve industry problems. These pages now have focused content for healthcare, restaurants, education, real estate, FinTech, e-commerce, logistics, and manufacturing.

Healthcare
Restaurants
Education
Real Estate
FinTech
E-Commerce
Logistics
Manufacturing
TECHNOLOGIES WE USE

Modern stack for AI, SaaS, mobile, and cloud products.

We choose technology based on speed, maintainability, scalability, security, and the business workflow you need to support.

Frontend

React 19
Next.js 16
TypeScript
MUI
Tailwind CSS
Framer Motion
GSAP

Backend

Node.js
NestJS
FastAPI
Django
Laravel
GraphQL
tRPC

Mobile

React Native
Flutter
Swift
Kotlin
Expo
Firebase

AI & Agents

OpenAI
Claude
Gemini
LangChain
LlamaIndex
CrewAI
LangGraph

Data & Vector Search

PostgreSQL
MySQL
MongoDB
Redis
Pinecone
Weaviate
pgvector

Cloud & DevOps

AWS
Azure
Google Cloud
Docker
Kubernetes
Terraform
Vercel

Payments & Commerce

Stripe
Razorpay
Shopify
WooCommerce
Shiprocket
UPI

Quality & Analytics

Playwright
Vitest
Sentry
Datadog
PostHog
GA4
Hotjar
HOW IT WORKS

Scan. Build. Launch. Scale.

Step 1

Scan
Map the business workflow

We audit your current sales, support, operations, and customer journeys to find the highest ROI opportunities.

Step 2

Build
Design the system around outcomes

Your roadmap includes user flows, architecture, integrations, and a launch plan your stakeholders can approve quickly.

Step 3

Launch
Ship, measure, and improve

We deploy, monitor adoption, measure conversion and efficiency gains, then scale what works across teams and channels.

Business requirements and user journeys

Information architecture and UX wireframes

High-fidelity SaaS-style interface design

Frontend, backend, database, and API development

Third-party integrations and automation workflows

Deployment, monitoring, analytics, and post-launch optimization

Founder-led

direct delivery

Work with Niraj Kumar from discovery through launch — no handoffs to junior teams.

8+ yrs

product experience

Healthcare, CRM, SaaS, and media projects delivered across India and globally.

24h

response time

Share your scope and get a practical roadmap, timeline, and budget direction quickly.

REAL PROJECTS

Healthcare, CRM, and SaaS builds we've delivered.

From clinic booking portals to real estate CRMs and live news platforms — see how we approach real business problems with practical software.

View case studies

Healthcare

booking portal delivered

CRM

real estate lead system

SaaS

P24 News Media live

8+

years building products

SAMPLE SOLUTIONS

Example architectures — not a portfolio claim.

These illustrate the types of systems we build. For delivered work, see our case studies including healthcare, CRM, and P24 News Media.

Sample — AI
AI Support Assistant

Example architecture: FAQ-trained bot with lead capture, WhatsApp handoff, and CRM sync.

OpenAI
RAG
WhatsApp
CRM
Sample — CRM
Real Estate CRM

Example architecture: lead pipeline, agent dashboards, follow-up reminders, and broker reports.

Next.js
MySQL
MUI
Alerts
Sample — SaaS
SaaS Booking Portal

Example architecture: patient or customer booking, admin panel, reminders, and analytics.

Next.js
Node.js
PostgreSQL
SMS
STARTING PRICES

Clear package ranges to start the conversation.

Final pricing depends on scope. Share your requirements for an exact quote within 24 hours.

AI Chatbot / Agent

From ₹75k

Website or WhatsApp AI assistant with FAQ training, lead capture, and human handoff.

Knowledge base setup

Website widget

Lead capture

2 weeks support

SaaS / Web MVP

From ₹2.5L

Focused MVP with auth, core features, admin panel, and deployment — typically 8–12 weeks.

UX + development

Admin dashboard

Cloud deployment

Launch support

Monthly Retainer

From ₹50k/mo

Ongoing development, bug fixes, feature additions, and performance improvements.

Dedicated hours

Priority support

Feature roadmap

Monthly reporting

FAQ

Questions founders and teams ask first.

We focus on three core areas: AI chatbots and automation, SaaS and web app MVPs, and custom CRM / lead management systems.

You work directly with Niraj Kumar, founder and lead engineer, from discovery through delivery.

A focused MVP typically launches in 8–12 weeks. Larger platforms are delivered in phases so you see value early.

AI chatbots from ₹75k, SaaS/web MVPs from ₹2.5L, and monthly retainers from ₹50k/mo. Exact pricing depends on scope.

Start with one high-ROI workflow.

We will help you identify the first AI or software system that can reduce manual work, increase conversions, or unlock new revenue.